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Contacting Railroad
Retirement &
Supplemental Sickness Insurance
Hello
Everyone,
It has been brought to my attention recently that many
of our members do not have the up to date information
regarding Railroad Retirement Board and Supplemental
Sickness Insurance.
The supplemental sickness benefit has been administered
by various companies over the years and it currently
being handled by AETNA.
The Railroad Retirement Board has implemented changes as
well, they do not allow for direct dialing to the
regional offices any longer.
Your call is routed to a representative that will handle
your claim ACCORDING TO WHERE YOU LIVE . This is
important to remember because the toll free number picks
up the area code that you are calling from and directs
the call to where they THINK it should go.
This could result in some problems for you, for example
:
Employee "A" is a resident of Pennsylvania but he
borrows a cell phone from Employee "B" (who has a New
York area code)
to make the call -the call gets sent to the wrong
district office !
RAILROAD RETIREMENT BOARD 1-877-772-5772
AETNA (Supplemental insurance) 1-800-205-7651
I hope that you find this information to be helpful and
I ask that you pass it along to anyone that you think
may not have knowledge of it otherwise.
Thank you,
Seán
Seán D. Gerie
General Chairman
Commuter Railroad System Division
BMWED / Teamsters Rail Conference
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